Frequently Asked Questions
Find quick answers about custom manufacturing, ordering, production, shipping and after-sales support.
Yes. We can customize colors, fabrics, logos, names, numbers, sizing and packaging, subject to product and order requirements.
We manufacture apparel for cricket, soccer, baseball, basketball, rugby, volleyball, ice hockey, American football and other team sports.
Minimum quantity depends on the product and customization method. Send your product and quantity details for an exact quotation.
Samples may be available. Sample, customization and shipping charges will be confirmed before production.
Available methods include sublimation printing, embroidery, screen printing and heat transfer, depending on the garment and design.
Yes. OEM and private-label manufacturing can include custom labels, tags, packaging and product specifications.
Use the Contact or Team Uniforms form and include product type, quantity, sizes, delivery country and customization details.
Typical production is approximately 2–4 weeks after payment and artwork approval, but timing varies by product, quantity and season.
Yes. Shipping availability, courier method, charges and estimated delivery time depend on the destination and order size.
Unless stated in the quotation, destination-country duties, taxes and import fees are the buyer’s responsibility.
Contact us immediately. Changes may be possible before production starts, but cannot normally be guaranteed after production begins.
Use the approved size chart and measure carefully. Team orders should collect each wearer’s measurements before final confirmation.
Contact us within the period stated in our Return Policy with the order number, photos and a description. We will review and propose an appropriate remedy.
Custom products are generally non-returnable unless defective, incorrect or materially different from approved specifications.
Use the Track Order page when tracking details are available, or contact support with your order number.
Use our Contact page or email info@usaxsports.com. Include your order or quotation number for faster assistance.
Still Need Help?
Send your question and our team will respond with product or order guidance.